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About Us Mission
• To stand up for justice, choice and equality.
Vision• To champion the rights of women and children and other oppressed groups. • To transform discrimination into understanding, justice and equality.
• A community and world where poverty, patriarchy, exploitation and discrimination no longer exist.
Goals• Communities where equality, respect and inclusion prevail. • Communities where the ideals of feminism are the norm. • Community and provincial systems and institutions dedicated to practicing true justice and equality.
• to provide one on one advocacy that provides information, support, representation and referral as needed in a non-judgmental setting which encourages self-advocacy.
Communities Served• to provide a voice for the voiceless in our community and province particularly in situations of power imbalance. • to make the issues of poverty, violence against women, mental illness, child abuse and neglect, and affordable housing visible in our community and beyond and to support others working on these issues. • to encourage all members of our community to work towards prevention and solution of societal problems. • to work with people in our community to ensure that everyone:
• is aware of her or his rights and has access to justice and fair treatment
• to change unfair legislation, policy and practices on a national, provincial, and local level.• has access to safe, affordable and appropriate housing • is safe from violence. • to take care of ourselves and each other to create a safe, productive, stimulating, creative, challenging, enjoyable workspace. We serve Nelson and surrounding areas. Our ability to travel is limited, so we try to do as much as possible over the phone so people do not have to travel into Nelson too often. We anticipate establishing a satellite office in Castlegar one day a week starting in the spring of 2007. We also anticipate some additional funds for traveling, permitting us to more thoroughly serve people in the Slocan Valley, Nakusp, Kaslo and Salmo. Code of Ethics The Advocacy Centre follows its own Code of Ethics as well as the Code of Ethics of the BC Association of Social Workers. Please ask for a free copy of The Advocacy’s Centre’s Code of Ethics. Funders The Advocacy Centre is funded by:
• The Law Foundation of BC
The Advocacy Centre also gratefully receives donations from private funders.• Ministry of Public Safety and Solicitor General • Ministry of Attorney General - Family Justice Services Division • Legal Services Society Complaint Policy All clients, other agency personnel, volunteers, and community members are welcome and encouraged to provide feedback to The Centre. Anyone requesting an evaluation form will be provided with one. Anyone having a complaint with any aspect of the service is asked to direct the complaint in the following steps:
1. Try first to resolve the problem with the staff person involved.
The Advocacy Centre will seek to obtain an advocate for anyone who would like support from another person as they go through this process. Lack of resolution at any step means automatic procedure to the next step.2. If this is not successful, contact the Agency Director. 3. If you still are not satisfied, make a written or oral presentation to the Advocacy Centre Committee 4. If still not satisfied, the final step is with the Board of Directors of the Nelson and District Community Resources Society through the Executive or appointed Sub Committee. |
© 2007 The Advocacy Centre unless otherwise noted.
